This bundle of courses comprises of the following courses in Arabic language:

  • W02 Award in General Insurance
  • WUA Insurance Underwriting
  • WCA Insurance Claims Handling
This bundle of courses comprises of the following courses in Arabic language:

  • WUA Insurance Underwriting
  • WCA Insurance Claims Handling

Insurance Claims Handling (15 CII Credits) provides learners with knowledge and understanding of the basic principles of the claims handling process including notification, assessment, settlement and associated financial factors. It looks at the knowledge and skills needed to handle claims in a professional, consistent and accurate manner.

Claims handling is of such importance, the course also considers claims handling within the wider context of the systems, process and functions that surround it.

Enrollment Info:
  • Understand the general principles in the claims handling process.
  • Understand insurance products and associated services.
  • Understand claims considerations and administration.
  • Understand claims handling procedures and related claims services.
  • Understand the claims function and how it may be structured.
  • Understand claims settlement.
  • Understand how expenses are managed.
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Ms. Liliane Baaklini BSc. ACII

Trainer

Liliane Baaklini is an associate trainer at RISC Institute regularly delivering CII and other general insurance training in Arabic and English. She is also the founder and managing director of LEBA Group SRL, an innovative outsourcing company for businesses in the insurance industry in Lebanon.

OMs Baaklini started her insurance career in 1997 and has held various positions in sales and marketing, customer service with the life division of Libano Suisse Insurance Company. In 2008 she was appointed as senior underwriter in the property and casualty department with responsibility for all classes of general insurance and reinsurance. She was promoted to head of research where she headed the division responsible for market research, new product development, quality assurance, technical training of brokers and agents, development of products in Arabic, and Takaful products.

Check out his profile here.

Interact with the tutor

30 hours of Guided Learning Hours through Virtual Live Classes

Weekly Schedule

Over 150 end of topic practice quizzes

Case studies and assignments

Grade Book

Boot Camp (Live virtual session)

Private Study

Interactive online lessons

Short videos explaining key concepts

Online viewing of powerpoint presentations

Practice exam with feedback

Links to further learning resources

Live class recordings

Mobile app

Group Dynamics

Discussion fora

Messaging

Group work

Profile sharing

Customer help line

Whatsapp group

prices

This price is inclusive of 5% VAT.

A non-refundable admission fee of AED 1,000 is payable upon registration to confirm your enrollment. This fee will be deducted from the total programme fee. For further information, see our Cancellation and Refunds Policy.

Enrollments are subject to our Terms and Conditions

WUA (15 CII Credits) provide learners the knowledge and understanding of the role of underwriting including identification, assessment and acceptance of risk, rating and relevant financial factors.

Enrollment Info:
  • Understand the material facts and information relating to the insurance underwriting process.
  • Understand underwriting procedures relating to the insurance underwriting process.
  • Understand insurance policies in relation to the insurance underwriting process.
  • Understand renewals and cancellation in relation to the insurance underwriting process.
  • Understand commercial insurances in relation to the insurance underwriting process.
  • Understand the main support/ancillary services available in the insurance services.
  • Understand underwriting considerations in relation to the insurance underwriting process.
  • Understand the principles and practices of pricing.
  • Understand pricing factors within the context of the insurance underwriting process.
  • Understand managing exposure within the context of the insurance underwriting process.
  • This course is relevant for anyone seeking to develop their knowledge and skills for a rewarding career in the insurance profession outside the UK or in a support role. Insurance Underwriting (non-UK) (WUE) counts towards achieving the Certificate in Insurance.
profile image

https://riscinstitute.net/site_media/pix/people/lbaaklini.png

Trainer

Liliane Baaklini is an associate trainer at RISC Institute regularly delivering CII and other general insurance training in Arabic and English. She is also the founder and managing director of LEBA Group SRL, an innovative outsourcing company for businesses in the insurance industry in Lebanon.

Ms Baaklini started her insurance career in 1997 and has held various positions in sales and marketing, customer service with the life division of Libano Suisse Insurance Company. In 2008 she was appointed as senior underwriter in the property and casualty department with responsibility for all classes of general insurance and reinsurance. She was promoted to head of research where she headed the division responsible for market research, new product development, quality assurance, technical training of brokers and agents, development of products in Arabic, and Takaful products.

Check out his profile here.

Interact with the tutor

30 hours of Guided Learning Hours through Virtual Live Classes

Weekly Schedule

Over 150 end of topic practice quizzes

Case studies and assignments

Grade Book

Boot Camp (Live virtual session)

Private Study

Interactive online lessons

Short videos explaining key concepts

Online viewing of powerpoint presentations

Practice exam with feedback

Links to further learning resources

Live class recordings

Mobile app

Group Dynamics

Discussion fora

Messaging

Group work

Profile sharing

Customer help line

Whatsapp group

prices

This price is inclusive of 5% VAT.

A non-refundable admission fee of AED 1,000 is payable upon registration to confirm your enrollment. This fee will be deducted from the total programme fee. For further information, see our Cancellation and Refunds Policy.

Enrollments are subject to our Terms and Conditions