RISC Institute: All courses

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The non-UK CII single unit awards are designed for practitioners working in insurance outside the UK. They helps build the skills and knowledge required and are particularly suitable if you are at the beginning of your career or seeking to build on existing knowledge through formal study. All are assessed through a single MCQ online test.

The Award comprises one core unit providing 15 CII credits on successful completion. These credits can be used towards further CII qualifications.

Successful candidates are also eligible for the designation CII(Award) subject to continued membership and continued professional development.

How do you want to study for this qualification?

RISC Institute provides blended learning programmes and self-paced programmes to prepare candidates to sit for the examination for all these awards. For further information about these modes of study click here

AWF Mock Examination

W01 Award in General Insurance

This single-unit Award is ideal for those outside the UK and starting their careers in the insurance sector. It helps develop a basic understanding of insurance principles, procedures and products including the main legal principles related to insurance contracts, the main regulatory principles related to insurance business and key aspects of ethics, corporate governance and internal controls.

Teacher: Silvan Said

Enrollment Info:

Who should take this course

Everybody working in the insurance sector should have some formal professional certification in the basics of the industry. You must at least know how insurance works, right? And you should also be able to demonstrate to your employers, prospective employers, customers and your peers that you have this knowledge.

The Award in General Insurance (non-UK) is the CII's foundation unit if you work in the industry outside the UK. It is particularly suitable if you are a job seeker, or you have just started a job in the industry, or simply have been working in the industry for some time and its time to start building your career in insurance and obtain professional certification.

Once you complete this award, it also counts towards achieving further qualifications from the Chartered Insurance Institute as you progress in your career.

What you will learn

On successful completion of this unit, you will

understand the nature and main features of risk and insurance.
know the structure and main features of the insurance market.
understand the main legal principles governing insurance contracts.
understand the main regulatory and legal principles applicable to the transaction of insurance business.
know key aspects of ethics, corporate governance and internal controls.

Download the full syllabus from the CII website

What you will earn

Once you pass the examination, you will be awarded a certificate by the Chartered Insurance Institute. Furthermore, you will also earn 15 credits from the CII that count for completion of the Certificate in Insurance.

You will also be able to use the designation CII (Award) in your business correspondence subject to membership and Continued Professional Development.

How you will be assessed

Assessment is through an online exam comprising 100 multiple choice questions (MCQs) in two hours. Results are released five weeks following the exam sitting.

You may take the examination in your own home or office with remote invigilation and subject to certain conditions or at a PSI centre.

How much time you need to dedicate

This really depends on you and which learning method you choose. As a minimum we recommend that you set aside 100 hours of which 36 hours will be guided learning through our blended learning or our Interactive video lessons. You will also need time for practice quizzes, assignments and further learning resources and activities that we have prepared for you for private study

The important thing is to keep the pace. Make sure that you can dedicate at least 10 to 12 hours each week for lessons and revision, schedule them and stick with your timetable.

The next group for this W01 Award in General Insurance Course is provisionally scheduled to start on 25th November 2024. Please Contact us for more information about the schedule.

For self-paced, you can enrol anytime and start your course immediately. (Click Enrol Now button and choose self-paced option)

Blended Learning with Virtual Live Classes

AED 3,990 including VAT.

This price includes our course fee which includes for forty-five hours of online live tutorials by Mr. Silvan Said, three months access to our eLearning activities and resources and a bootcamp (mock exam). The price also includes CII registration for the examination and digital textbook.

Self-paced Learning

AED 2,935 including VAT.

This price includes our course fee which includes pre-recorded interactive video lessons by Mr. Silvan Said covering the whole lessons, three months access to our eLearning activities and resources and a bootcamp (mock exam). The price also includes CII registration for the examination and digital textbook.

here to compare what you get with Blended Learning and with Self-paced.

Mr. Silvan Said ACII, ARM, Chartered Insurance Practitioner

Managing Director and Principal Trainer

Check out his profile here.

Blended Learning

RISC provides 45 hours of live virtual classes (for blended learning) to complete the qualification. Classes are held twice or thrice weekly and are usually completed within 6 to 8 weeks. Access to e-learning starts when we start the course and is for three months.

Self-Paced

When you choose self-paced learning, you will be immediately enrolled in the course as soon as you have completed the enrolment process and payment. You will gain three months access to our learning resources and activities and can complete the course at your own pace.

We are so glad you asked that. We want all our students to succeed and forge a learning path for their career advancement.

The Award in General Insurance is the first and compulsory unit out of three that make up the Certificate in Insurance or Certificate in Insurance and Financial Services of the CII. We highly recommend that you pursue one of these Certificate programmes and earn the Cert.CII designation.

Check it our here here. If you are considering to continue pursuing the Certificate in Insurance qualification after the Award In General Insurance, then take advantage of our bundles at extremely advantageous terms.

W02 Award in General Insurance (ARABIC)

Enrollment Info:

Understand the nature and main features of risk and insurance.
Know the structure and main features of the insurance market.
Understand the main legal principles governing insurance contracts.
Understand the main regulatory and legal principles applicable to the transaction of insurance business.
Know key aspects of ethics, corporate governance and internal controls.

Ms. Liliane Baaklini BSc. ACII

Trainer

Liliane Baaklini is an associate trainer at RISC Institute regularly delivering CII and other general insurance training in Arabic and English. She is also the founder and managing director of LEBA Group SRL, an innovative outsourcing company for businesses in the insurance industry in Lebanon.

Ms Baaklini started her insurance career in 1997 and has held various positions in sales and marketing, customer service with the life division of Libano Suisse Insurance Company. In 2008 she was appointed as senior underwriter in the property and casualty department with responsibility for all classes of general insurance and reinsurance. She was promoted to head of research where she headed the division responsible for market research, new product development, quality assurance, technical training of brokers and agents, development of products in Arabic, and Takaful products.

Check out his profile here.

Interact with the tutor

30 hours of Guided Learning Hours through Virtual Live Classes

Weekly Schedule

Over 150 end of topic practice quizzes

Case studies and assignments

Grade Book

Boot Camp (Live virtual session)

Private Study

Interactive online lessons

Short videos explaining key concepts

Online viewing of powerpoint presentations

Practice exam with feedback

Links to further learning resources

Live class recordings

Mobile app

Group Dynamics

Discussion fora

Messaging

Group work

Profile sharing

Customer help line

Whatsapp group

This price is inclusive of 5% VAT.

A non-refundable admission fee of AED 1,000 is payable upon registration to confirm your enrollment. This fee will be deducted from the total programme fee. For further information, see our Cancellation and Refunds Policy.

Enrollments are subject to our Terms and Conditions

W04 Award in Customer Service in Insurance

The Award in Customer Service in Insurance (Non-UK) introduces the customer service function specific to insurance companies, intermediaries and providers. It helps build knowledge and understanding of the key processes and requirements related to good customer service.

This Single unit qualification is suitable for those working in customer facing roles in insurance outside the UK. It is ideal for those starting their career in the insurance profession or needing some formal training on customer service issues. This award earns 15 CII credits at certificate level.

Teacher: Silvan Said

Enrollment Info:

Know how to fulfil customer requirements in the insurance sector.
Understand the importance of customer feedback to improve service in the insurance sector.
Understand the importance of good communication to maintain and build client relationships in the insurance profession.
Know how to deal with conflict within an insurance environment.
Understand the importance of keeping accurate and confidential records when dealing with customers.
Know how to manage own workload and time to meet business requirements and timescales.
Know how to work with others to achieve team and organisational objectives.
Understand the sales process.
UKnow how to increase sales activities.

Download the full syllabus from the CII website

Mr. Silvan Said ACII, ARM, Chartered Insurance Practitioner

Founder, Managing Director

Mr. Said is a senior risk and insurance executive with over 36 years experience in the industry and is an Advanced Technical Insurance trainer accredited by the CII. He has been actively involved in talent development for the insurance industry since 2002, consulting and delivering courses in Malta, Eastern Europe and the MENA region.

Over his twelve years experience in the GCC, Silvan has developed a deep understanding of the training and development needs of the insurance market in the GCC. In March 2015, he established RISC institute and it quickly became the undisputed leading training institution for the insurance industry in the UAE both in terms of attendance numbers and qualified students.

Check out his profile here.

Ms. Pauline Azzopardi BSc., ACII., Cert FS, CeFA.

Certified Trainer

Ms. Azzopardi’s career spans twenty two years activity in the Financial Services Industry. She has occupied several positions in the industry starting in 1998 as an associate with Allied Dunbar UK, specialising in commercial lending, investment advice on U.K. and offshore bonds, unit trusts and mixed portfolios, mortgage arrangements with U.K. and international banks and building societies, pension advice and personal financial planning.

Ms. Azzopardi has been lecturing on financial services, Life Assurance and Pensions with the Malta International Training Centre since 1995 and at the Malta Institute of Management since 2002. She is the current lecturer in the Diploma for Financial Advisers (“DipFA”) at the Institute for Financial Services in Malta, affiliated to the IFS School,of Finance, UK.

Check out her profile here.